Privacy Policy

Seraya ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [your website URL] and make a purchase from us. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information
When you visit our website, make a purchase, or contact us, we may collect personal information that you provide to us, such as:

Email address
Mailing address
Phone number
Payment information
Non-Personal Information
We may also collect non-personal information about you automatically when you visit our website, such as:

IP address
Browser type
Operating system
Pages viewed
Time spent on pages
Referring website
How We Use Your Information

We may use the information we collect from you in the following ways:

To process and manage your orders and payments
To send you order confirmations, updates, and other transactional emails
To respond to your enquiries and provide customer support
To improve our website and personalise your experience
To send you marketing communications, if you have opted-in to receive them
To comply with legal obligations and protect our rights
How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
When we believe disclosure is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored on secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.


Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features may be disabled that make your site experience more efficient and some of our services may not function properly.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete personal information
Request deletion of your personal information, subject to certain legal obligations
Object to or restrict the processing of your personal information
Withdraw your consent to our use of your personal information, where applicable
Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at

Last Updated: July 9, 2024